Adult Protective Services (APS)

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ELDER & DEPENDENT ADULT ABUSE

Our Adult Protective Services (APS) division accepts and responds to reports of abuse, neglect, exploitation, and self-neglect involving older adults and adults with disabilities.

Adult Protective Services Program provides intervention to dependent adults and seniors. We investigate allegations of abuse, intervene when necessary, and provide community resources and education.

APS Services are voluntary: an elder or dependent adult may refuse or withdraw consent to services at any time to the preventative and remedial services offered by APS.

APS is not intended to interfere with the lifestyle choices of elders and dependent adults, nor is the intent to protect those individuals from all consequences of such choices.

Reporting Abuse

To report neglect or abuse, call:

(559) 852-4000 (24 hours)

Types of Abuse

Abuse or neglect of seniors and dependent adults may be physical, emotional, financial, neglect by others, or self-neglect.

Learn More

Anyone can make a confidential or anonymous report if they suspect that an older adult or a person with a disability who lives in Kings County is experiencing abuse or self-neglect. The 24-hour hotline is staffed by social workers who respond to calls and utilize assessment tools to determine an appropriate response. If necessary, APS will conduct a home visit on an emergency basis to determine what services may be needed. 

 meone in a room).

Emotional abuse is threatening, intimidating or humiliating an individual and causing them emotional pain, distress or anguish. Emotional abuse can be verbal or non-verbal; it includes insults, yelling and threats of harm or isolation.

Sexual abuse is any sexual activity to which the older or dependent adult does not consent or is incapable of consenting. Non-consensual sexual activity includes everything from exhibitionism to sexual intercourse.

Financial or material exploitation is when someone misuses, mishandles or exploits the elderly or dependent adult's property, possessions or financial assets. This includes using those assets without the individual's consent or manipulating the older or dependent adult for the financial benefit or material gain of another.

Neglect takes place when, intentionally or unintentionally, a caregiver fails to support the physical, emotional and social needs of the elder or dependent adult. Neglect can include denying food or medication, health services or contact with friends and family. Neglect is the most common form of elder mistreatment in domestic settings.

Isolation means any of the following:

  • Acts intentionally committed for the purpose of preventing, or that serve to prevent, an elder or dependent adult from receiving his or her mail or telephone calls.
  • Telling a caller or prospective visitor that an elder or dependent adult is not present, or does not wish to talk with the caller, or does not wish to meet with the visitor where the statement is false, is contrary to the express wishes of the elder or the dependent adult, whether he or she is competent or not, and is made for the purpose of preventing the elder or dependent adult from having contact with family, friends, or concerned persons.
  • False imprisonment, as defined in Section 236 of the Penal Code.
  • Physical restraint of an elder or dependent adult, for the purpose of preventing the elder or dependent from meeting with visitors.

Abandonment occurs when a caregiver deserts an elderly or dependent person.

Self-neglect requires intervention when elderly or dependent adults fail to meet their own physical, psychological or social needs or they threaten their health or safety in any way. Often times, physical or mental illness, isolation or substance abuse prevent elderly or dependent adults from being able to take care of their own basic needs.

Our Adult Protective Services division accepts and responds to reports of abuse, neglect, exploitation, and self-neglect involving older adults and adults with disabilities.

Confidentiality

The identity of all persons who report shall be confidential. Violation of statutory confidentiality is a misdemeanor. APS may reveal the names of reporting parties only to other investigative agencies as specified by law.

No person required to report elder abuse will bear criminal liability for reporting suspected abuse.

No supervisor or administrator may impede or prohibit reporting.

A victim of abuse may refuse or withdraw consent to any investigation or provision of services, which are initiated as a result of the report, unless a violation of the Penal Code has been alleged.

  • Our Adult Protective Services division accepts and responds to reports of abuse, neglect, exploitation, and self-neglect involving older adults and adults with disabilities.