The Human Services Agency lobbies will be closed to the public.
Services for all programs will be provided via phone, online or by appointment only.
Hours of Operation: Monday to Friday 8am-430pm
*Child Welfare Services and Adult Protective Services hotlines are available 24 hours a day, 7 days a week
Medi-Cal, CalFresh (Food Stamps), CalWORKs (cash aid), Welfare to Work / Employment and Training Services, General Relief, and CAPI programs
Submit applications, Semi-annual Reports, or to provide any documentation, or to request an appointment, please contact us via the following methods:
To obtain a replacement EBT card, please call 1-877-328-9677.
To obtain a replacement BIC (Medi-cal) card, please call 1-877-410-8813
In person cash and EBT overpayment collections will be suspended for 90 days. Checks or money orders for payments of benefit overpayments may be mailed in or dropped off at our office locations.
For all eligibility programs, the State has suspended annual renewal requirements for the next 90 days. This means that benefits will continue for all individuals currently receiving benefits until June 17th, 2020.
All in-house Welfare to Work activities will be suspended for 90 days and CalWORKs time on aid will not be counted for the purposes of the 48 month time limit.
Call and schedule an appointment via the call center at 1-877-410-8813.
For individuals without phone access, a phone will be made available at the Human Services Agency office Hanford location.
Health Care Options
To select a managed care plan or for questions related to managed care plans (CalViva and Anthem Blue Cross), please call 1-800-430-4263.
In Home Supportive Services
For applications, questions about existing cases and any information related to IHSS, please contact 559-852-4467. IHSS renewals have been suspended by the State for the next 90 days. This means that benefits will continue for all individuals currently receiving benefits until June 17th, 2020.
In Home Supportive Services (IHSS) Providers / Public Authority
To apply to be an IHSS provider or any provider related questions, please call 559-852-4615.
Child Welfare Services
To report suspected child abuse and neglect, call the hotline at 559-852-2000. For all other child welfare related needs, contact your social worker directly or call the hotline at 559-852-2000. To schedule a livescan appointment, call 559-852-2000.
Adult Protective Services
To report suspected adult abuse and neglect, call the hotline at 559-852-4000.
For all other adult protective services related needs, contact your social worker directly or call the hotline at 559-852-4000.
Whole Person Care
To request services or for questions related to this program, call 559-852-2800.
Additional information can be found at kingswpc.countyofkings.com
To schedule a HICAP appointment over the phone please call:
Main office: 1-800-434-0222
Reading and Beyond
To contact Reading and Beyond, please call 559-342-8600
Director of Kings County Human Services Agency
Together We Serve